“My experience in working with Michele Norban of Norban & Associates spans over 15 years and two different manufacturers, and has been one of our most successful sales organizations representing PBE. With the investment we continue to make in Norban & Associates, we effectively meet our objectives in this territory, while keeping our cost of sales low.
The Norban & Associates team has creatively moved business forward through non-traditional methods. These include working closely with GPO representatives to drive the business from a relational approach. They also utilize email marketing campaigns to end-users and material managers. Always a step ahead as the medical sales market continues to change, Norban & Associates look for additional tools and methods to drive our business forward.”
Jim Johnson, PBE
“Norban & Associates has been instrumental in delivering solutions to our organization that meet our objectives at both organizational and departmental levels. Their team possesses a high level of experience, drive, integrity and honesty and are especially skilled at coordinating product sales between our medical product distributors, manufacturers, group purchasing organizations and the end user in order to bring value to our organization.
In instances where we have had product quality issues, the Norban team has responded swiftly and thoroughly to rectify each situation. I have been impressed how they have taken a team approach to service our organization and assisted in resolving challenges brought before them.”
David Graul, Director of Materials Management
Rady Children’s Hospital
“I have firsthand knowledge of the Norban teams’ performance as our Independent Manufacturer Representatives in the Western United States. Norban & Associates has exceeded our expectations and brought a great deal of value to Solon with their unique approach to selling into the medical disposable industry.
Using technology, a non-traditional IMR business model and creative marketing techniques, Norban & Associates has been successful in increasing sales during the past year and achieved a 21% growth rate, higher than any other group in or our organization. Norban & Associates unique business model drives the pull of products out from our distributors and into hospitals, surgery centers, physicians and dental offices.
I recommend Norban & Associates without hesitation.”
Ken Shaw, Vice President
Solon Manufacturing Company